Dear widy shop, Sehubungan dengan perubahan Seller Center yang telah kami beri tahukan pada 8 Agustus 2017, pukul 23:00. Berikut ini adalah informasi lebih rinci mengenai perubahan di Seller Center Anda.
1. Customer Shipping Fee Seller Center Lama:Pada Account Statement, Anda dapat melihat jumlah shippping fee yang dibayarkan pembeli saat produk tersebut sudah terkirim. |
Tabel 1Date | Transaction Type | Transaction Numer | Order Number | Details | Comment | Amount | VAT | WHT | Statement | 7 Agustus 2017 | Item Credit | ID0000-xxxx-070817 | 333333333 | Item Name | | 305,000 | | | | 7 Agustus 2017 | Payment Fee | ID0000-yyyy-070817 | 333333333 | Item Name | | (3,599) | (359.90) | | | 7 Agustus 2017 | Shipping Fee | ID0000-zzzz-070817 | 333333333 | Item Name | | 9,500 | | | |
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Kemudian pada minggu berikutnya, Anda akan menerima sisa reimbursement atas shipping cost yang dibayarkan kepada 3PL. Berikut adalah tampilan Account Statement Anda pada minggu berikut nya.
Tabel 2
Date | Transaction Type | Transaction Number | Order Number | Details | Comment | Amount | VAT | WHT | Statement | 14 Agustus 2017 | Seller Credit Item | ID0000-qqqq-070817 | 333333333 | Item Name | | 2,500 | | | |
Berikut ini adalah rincian perhitungan atas biaya ongkos kirim yang akan kami reimburse dengan asumsi berat 1KG dikirim dari Jawa Timur ke Jawa Barat-Kab Karawang (JNE Rate = Rp 19.000).
Tabel 33PL Rate | 19,000 | Customer Charges | (9,500) | Total Seller Charge | (7,000) | Total Seller Reimbursement | 2,500 |
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Seller Center Baru Pada Account Statement, Anda tidak dapat lagi melihat jumlah biaya ongkos kirim yang dibayarkan oleh pembeli saat produk sudah terkirim. Pada minggu berikut nya, Anda akan menerima pengembalian penuh atas total biaya yang telah dibayarkan kepada 3PL dikurangi porsi biaya ongkos kirim Anda (Rp 7.000/KG, maks 2 KG). Berikut adalah contoh tampilan Account Statement Anda, saat produk sudah terkirim:
Tabel 4Date | Transaction Type | Transaction Number | Order Number | Details | Comment | Amount | VAT | WHT | Statement | 7 Agustus 2017 | Item Credit | ID0000-xxxx-070817 | 333333333 | Item Name | | 305,000 | | | | 7 Agustus 2017 | Payment Fee | ID0000-yyyy-070817 | 333333333 | Item Name | | (3,599) | (359.90) | | |
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Pada contoh di atas, Anda hanya akan melihat harga jual dan payment fee saja. Berikut ini adalah tampilan Account Statement Anda saat menerima reimburse biaya ongkos kirim pada minggu berikut nya:Tabel 5 Date | Transaction Type | Transaction Number | Order Number | Details | Comment | Amount | VAT | WHT | Statement | 14 Agustus 2017 | Adjustment Shipping Fee | ID0000-qqqq-070817 | 333333333 | Item Name | | 12,000 | | | |
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Berikut ini adalah rincian perhitungan atas biaya ongkos kirim yang akan kami reimburse dengan asumsi berat produk 1KG dikirim dari Jawa Timur ke Jawa Barat-Kab Karawang (JNE rate = Rp 19.000):Tabel 63PL Rate | 19,000 | Total Seller Charge | (7,000) | Seller Charges | 12,000 | Seperti yang dapat Anda lihat dalam tabel 3 dan 6 di atas, perubahan ini tidak mengubah biaya ongkos kirim yang harus Anda tanggung melainkan hanya mengubah tampilan Account Statement dan periode penerimaan customer charges saja. 2. Perubahan Nama Fee No | Nama Transaksi | Nama Transaksi Lama | Nama Transaksi Baru | 1 | Penalty | Seller Debit Item | Wrong Way Bill | 2 | Penalty | Seller Debit | Wrong Shipment Provider | 3 | Penalty | Seller Debit | Wrong Picture (Not As Advertised) | 4 | Penalty | Seller Debit Item | Wrong Packaging | 5 | Penalty | Seller Debit Item | Wrong Goods Delivered | 6 | Penalty | Seller Debit Item | Wrong Content | 7 | Penalty | Seller Debit | Using Non Approved 3PL(Repeat Offenders) | 8 | Penalty | Seller Debit Item | Used Item | 9 | Hooklogic | Seller Debit | Sponsored Product Fee | 10 | Services | Seller Debit | Shop Decoration Fee | 11 | Adjustment shipping fee,CB Seller sensitive charge | Seller Credit Item | Shipping Fee Claim | 12 | Shipping Charge Master Account & CB Seller Charge | Seller Debit Item | Shipping Fee (Charged by Lazada) | 13 | Seller Reward & kickback RSP,advance inbound FBL | Seller Credit | Seller Incentive | 14 | Penalty | Seller Debit Item | Seller Fleet Cancelled Order Without Delivery Attempt | 15 | Penalty | Seller Debit | Seller Contacts Customer For No-Verification | 16 | Adjustment shipping fee | Seller Credit Item | Reversal Shipping Fee (Charged By Lazada) | 17 | Mp Bundling | Seller Credit Item | Reversal Promotional Charges Bundles | 18 | Item price debit | Seller Debit Item | Reversal Item Price | 19 | Penalty | Seller Debit Item | Returned Goods Rejection | 20 | Penalty | Seller Debit Item | Re-Selling Of Goods Purchased From Lazada | 21 | Mp Bundling | Seller Debit Item | Promotional Charges Bundles | 22 | Penalty | Seller Debit Item | Product Manual Missing | 23 | Services photoshoot | Seller Debit | Photoshoot Content Service | 24 | Payment fee | Seller Debit Item | Payment Fee | 25 | Marketing VIP package | Seller Debit | Other Services Fee | 26 | IR & NRR, add manual due to return dispute, sold offline | Seller Credit Item | Other Claims - Returns | 27 | IR & NRR, add manual due to return dispute, sold offline | Seller Credit | Adjustment - Others | 28 | Penalty | Seller Debit Item | Not As Advertised | 29 | Penalty | Seller Debit Item | Missing Item Or Parts | 30 | Penalty | Seller Debit Item | Misleading Description | 31 | Claim to 3PL | Seller Credit Item | Lost And Damaged Claim | 32 | Pricing Subsidy | Seller Credit Item | Item Price Subsidy | 33 | Item Price Credit | Seller Credit Item | Item Price Credit | 34 | Penalty | Seller Debit Item | Invalid Tracking Number Provided(Repeat Offenders) | 35 | Penalty | Seller Debit | Infringed Content | 36 | Penalty | Seller Debit Item | Forbidden/Infringed Goods | 37 | FBL handling fee | Seller Debit Item | FBL Handling Fee | 38 | Penalty | Seller Debit Item | Fake RTS | 39 | Penalty | Seller Debit Item | Fake RTS | 40 | Penalty | Seller Debit Item | Expired Goods | 41 | Penalty | Seller Debit | Direct Sell | 42 | Penalty | Seller Debit Item | Defective Goods | 43 | Commission | Seller Debit Item | Commission | 44 | Penalty | Seller Debit Item | Cancellation Due To Wrong Pricing | 45 | Penalty | Seller Debit Item | Cancellation Due To OOS | 46 | Penalty | Seller Debit Item | Cancellation Due To Late Fulfilment | 47 | Penalty | Seller Debit | Buying Own Product Through Any Sort Of Scheme | 48 | Penalty | Seller Debit | Breach Of Article 16.4 Of The General Terms & Conditions | 49 | Reimbursement shipping fee | Seller Credit Item | Adjustments Shipping Fee | 50 | Adjustment shipping fee | Seller Credit Item | Adjustments Shipping Fee | 51 | Payment fee adjustment | Seller Credit Item | Adjustments Payment Fee | 52 | Add back penalty | Seller Credit Item | Adjustments Others | 53 | correction of item price | Seller Debit Item | Adjustments Item Charge | 54 | Commission credit (commission adjustment) | Seller Credit Item | Adjustments Commission | 55 | Commission credit | Seller Credit Item | Adjustments Commission |
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Jika ada pertanyaan lebih lanjut mengenai fitur baru Seller Center kami, silakan hubungi partnersupport@lazada.co.id
Terima kasih dan selamat berjualan!
Salam hormat, Lazada Team |
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