Friday, August 11, 2017

Perubahan Seller Center Terbaru Untuk Anda!

widy shop, Ayo lihat perubahan di Seller Center Anda!
Dear widy shop,
 

Sehubungan dengan perubahan Seller Center yang telah kami beri tahukan pada 8 Agustus 2017, pukul 23:00. Berikut ini adalah informasi lebih rinci mengenai perubahan di Seller Center Anda.

1. Customer Shipping Fee
 

Seller Center Lama:
Pada Account Statement, Anda dapat melihat jumlah shippping fee yang dibayarkan pembeli saat produk tersebut sudah terkirim.
 
Tabel 1
Date Transaction TypeTransaction NumerOrder Number DetailsCommentAmountVAT WHTStatement
7 Agustus 2017Item CreditID0000-xxxx-070817 333333333Item Name  305,000      
7 Agustus 2017Payment FeeID0000-yyyy-070817333333333Item Name  (3,599)(359.90)    
7 Agustus 2017Shipping Fee ID0000-zzzz-070817333333333Item Name  9,500      


Kemudian pada minggu berikutnya, Anda akan menerima sisa reimbursement  atas shipping cost  yang dibayarkan kepada 3PL. Berikut adalah tampilan Account Statement Anda pada minggu berikut nya.

Tabel 2

DateTransaction Type Transaction NumberOrder NumberDetailsComment AmountVATWHTStatement
14 Agustus 2017Seller Credit ItemID0000-qqqq-070817333333333Item Name  2,500      

Berikut ini adalah rincian perhitungan atas biaya ongkos kirim yang akan kami reimburse dengan asumsi berat 1KG dikirim dari Jawa Timur ke Jawa Barat-Kab Karawang (JNE Rate = Rp 19.000).

Tabel 3
3PL Rate19,000
Customer Charges(9,500)
Total Seller Charge(7,000)
Total Seller Reimbursement2,500

 
Seller Center Baru
 
Pada Account Statement, Anda tidak dapat lagi melihat jumlah biaya ongkos kirim yang dibayarkan oleh pembeli saat produk sudah terkirim. Pada minggu berikut nya, Anda akan menerima pengembalian penuh atas total biaya yang telah dibayarkan kepada 3PL dikurangi porsi biaya ongkos kirim Anda (Rp 7.000/KG, maks 2 KG).
 
Berikut adalah contoh tampilan Account Statement Anda, saat produk sudah terkirim:

Tabel 4
DateTransaction TypeTransaction Number Order NumberDetailsCommentAmount VATWHTStatement
7 Agustus 2017 Item CreditID0000-xxxx-070817333333333Item Name  305,000      
7 Agustus 2017Payment FeeID0000-yyyy-070817333333333Item Name  (3,599)(359.90)    

Pada contoh di atas, Anda hanya akan melihat harga jual dan payment fee saja. Berikut ini adalah  tampilan Account Statement Anda saat menerima reimburse biaya ongkos kirim pada minggu berikut nya:

Tabel 5
DateTransaction TypeTransaction Number Order Number DetailsCommentAmountVAT WHTStatement
14 Agustus 2017Adjustment Shipping FeeID0000-qqqq-070817 333333333Item Name  12,000      
 
Berikut ini adalah rincian perhitungan atas biaya ongkos kirim  yang akan kami reimburse dengan asumsi berat produk  1KG dikirim dari Jawa Timur ke Jawa Barat-Kab Karawang (JNE rate = Rp 19.000):

Tabel 6
3PL Rate19,000
Total Seller Charge (7,000)
Seller Charges12,000

Seperti yang dapat Anda lihat dalam tabel 3 dan 6 di atas, perubahan ini tidak mengubah biaya ongkos kirim yang harus Anda tanggung melainkan hanya mengubah tampilan Account Statement dan periode penerimaan customer charges saja.

2. Perubahan Nama Fee
 
NoNama Transaksi Nama Transaksi LamaNama Transaksi Baru
1PenaltySeller Debit Item Wrong Way Bill
2PenaltySeller Debit Wrong Shipment Provider
3 PenaltySeller Debit Wrong Picture (Not As Advertised)
4PenaltySeller Debit Item Wrong Packaging
5PenaltySeller Debit ItemWrong Goods Delivered
6 PenaltySeller Debit ItemWrong Content
7PenaltySeller Debit  Using Non Approved 3PL(Repeat Offenders)
8PenaltySeller Debit ItemUsed Item
9HooklogicSeller Debit Sponsored Product Fee
10Services Seller DebitShop Decoration Fee
11Adjustment shipping fee,CB Seller sensitive chargeSeller Credit ItemShipping Fee Claim
12Shipping Charge Master Account & CB Seller ChargeSeller Debit ItemShipping Fee (Charged by Lazada)
13 Seller Reward & kickback RSP,advance inbound FBLSeller Credit  Seller Incentive
14PenaltySeller Debit Item Seller Fleet Cancelled Order Without Delivery Attempt
15PenaltySeller Debit Seller Contacts Customer For No-Verification
16Adjustment shipping feeSeller Credit ItemReversal Shipping Fee (Charged By Lazada)
17Mp Bundling  Seller Credit ItemReversal Promotional Charges Bundles
18Item price debitSeller Debit ItemReversal Item Price
19PenaltySeller Debit ItemReturned Goods Rejection
20Penalty Seller Debit ItemRe-Selling Of Goods Purchased From Lazada
21Mp BundlingSeller Debit ItemPromotional Charges Bundles
22PenaltySeller Debit ItemProduct Manual Missing
23 Services photoshootSeller Debit Photoshoot Content Service
24Payment feeSeller Debit Item Payment Fee
25Marketing VIP packageSeller Debit Other Services Fee
26 IR & NRR, add manual due to return dispute, sold offlineSeller Credit ItemOther Claims - Returns
27IR & NRR, add manual due to return dispute, sold offline Seller Credit Adjustment - Others
28PenaltySeller Debit ItemNot As Advertised
29PenaltySeller Debit ItemMissing Item Or Parts
30Penalty Seller Debit ItemMisleading Description
31Claim to 3PLSeller Credit ItemLost And Damaged Claim
32Pricing SubsidySeller Credit ItemItem Price Subsidy
33Item Price Credit Seller Credit ItemItem Price Credit
34PenaltySeller Debit Item Invalid Tracking Number Provided(Repeat Offenders)
35PenaltySeller Debit Infringed Content
36 PenaltySeller Debit ItemForbidden/Infringed Goods
37FBL handling feeSeller Debit Item FBL Handling Fee
38PenaltySeller Debit ItemFake RTS
39 PenaltySeller Debit ItemFake RTS
40PenaltySeller Debit Item Expired Goods
41PenaltySeller Debit Direct Sell
42 PenaltySeller Debit ItemDefective Goods
43CommissionSeller Debit Item Commission
44PenaltySeller Debit ItemCancellation Due To Wrong Pricing
45 PenaltySeller Debit ItemCancellation Due To OOS
46PenaltySeller Debit Item Cancellation Due To Late Fulfilment
47PenaltySeller Debit Buying Own Product Through Any Sort Of Scheme
48PenaltySeller Debit Breach Of Article 16.4 Of The General Terms & Conditions
49Reimbursement shipping fee Seller Credit ItemAdjustments Shipping Fee
50Adjustment shipping feeSeller Credit ItemAdjustments Shipping Fee
51Payment fee adjustmentSeller Credit ItemAdjustments Payment Fee
52 Add back penaltySeller Credit ItemAdjustments Others
53correction of item priceSeller Debit Item Adjustments Item Charge
54Commission credit (commission adjustment)Seller Credit ItemAdjustments Commission
55Commission creditSeller Credit ItemAdjustments Commission

Jika ada pertanyaan lebih lanjut mengenai fitur baru Seller Center kami, silakan hubungi partnersupport@lazada.co.id

Terima kasih dan selamat berjualan!


Salam hormat,
Lazada Team

LU SChelpapp

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